What we can learn from MoGs
Machinery of Government changes move quickly and offer lessons. Organisational change in local government can succeed with the right principles in place.
The long tail conundrum
Digital priorities often favour the many -but overlooking niche needs can harm the vulnerable. Understanding your 'long tail' is key to fair delivery.
A data first approach: the challenge for local authorities
Local authorities need better data to meet rising demands, but face complex systems, skills gaps, and budget pressure. The right strategy can break the cycle.